Our Community Guidelines and our Terms and Conditions are designed to ensure our users- the requesters and renderers have an enjoyable, safe, respectful and kind experience on our platform, Questunit. Failure to adhere to these guidelines may result in loosing your account on our platform. The following guidelines are our official policy and apply when requesting or rendering a service. They are listed below;

Upload only your own pictures

It is important as we take it very seriously to upload your pictures for successful registration, verification and requesting or rendering of service for the safety of our platform. Not just any kind of picture like graphic hunting or watermarks or text overlaid pictures but a clear picture of you for easy recognition.

Respect and kindness to all

As a very diverse community rooted in respect and kidness, this means you should respect other people's belief, interests and property while using Questunit. We do not encourage a renderer going back to the requester's premises without being invited for a forgotten item rather we encourage the requester, out of kindness to notify the renderer through the in-app chat within 24 hours. Bear in mind you're are responsible for what you say and do. Additionally we encourage all of our users- requesters and renderers to report anyone who does not follow these behavioural guidelines.

Safety and Support to all

When it comes to safety, we're all responsible for ourselves but our expert customer support team is always there to give a helping hand to anyone who needs it for better experience. As a community deeply interested in ways to ensure everyone is safe, we encourage our users to look out for each other, themselves, and the Questunit Staff. We promise to always find ways to reach the maximum safety and support for all our users.

Questunit is for 18+ years, therefore we do not allow kids at all to be renderers. This is safer for both the children and the parents or guardian. In the event of damages to property while in the service of the requester, the renderer shall bear sole responsibility of the cost of repairs to the full extent of the damage and vice versa if the requester damages the renderer's equipment.
We use a combination of automated systems and a team of moderators to monitor and review accounts that indicates breaches of these guidelines and our Terms and Conditions. If you don't follow these guidelines, you'll recieve a message from our team before taking appropriate action. If you ignore this warning, your account will be banned permanently. These guidelines are designed to make Questunit a safe place for all our users.